Demo

Director, Product Design

GoFundMe
California, MO Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/16/2025

Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy , a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for a highly skilled and experienced Director of Product Design to lead design for GoFundMe’s Enterprise Software suite for over 4000 of the world’s leading non-profit organizations. In this role, you will define the experience vision that empowers nonprofits to build meaningful connections with their supporters through innovative tools and features.

Candidates considered for this role will be located in one of the following locations : Los Angeles or San Francisco.

The Job…

  • Build and manage a talented, diverse team of product designers that consistently delivers impact.
  • Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact.
  • Build a thriving culture where designers do high-quality work and uphold our outstanding product experiences.
  • Own vision setting, roadmapping, priority setting, and design delivery across multiple tracks of works.
  • Champion exceptional design throughout GoFundMe.
  • Collaborate with the design leadership team to evolve GoFundMe’s long-term experience vision, design systems, and internal design processes.
  • Contribute to sourcing, interviewing, and hiring decisions, that seek excellence in craft.
  • Collaborate with product and engineering leadership.

You…

  • 10 years of product design experience (visual and interaction within software design).
  • 5 years leading teams in a SaaS environment.
  • Ideally, deep experience with e-commerce platforms, site builders (e.g., Wix, Shopify), and SaaS admin tools.
  • Experience working across both B2B and ideally B2C markets, with an understanding of the unique dynamics of each.
  • Exceptional presentation and communication skills, with the ability to engage stakeholders, executives, and customers, and present on stage at events.
  • The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each.
  • You can clearly articulate your design decisions, ideas, and vision.
  • You are empathetic and have a user-centered approach to design.
  • Why you’ll love it here...

  • Market competitive pay.
  • Rich healthcare benefits including employer paid premiums for medical / dental / vision (100% for employee-only plans and 85% for employee dependent plans) and employer HSA contributions.
  • 401(k) retirement plan with company matching.
  • Hybrid workplace with fully remote flexibility for many roles.
  • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
  • A variety of mental and wellness programs to support employees.
  • Generous paid parental leave and family planning stipend.
  • Supportive time off policies including vacation, sick / mental health days, volunteer days, company holidays, and a floating holiday.
  • Learning & development and recognition programs.
  • Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
  • Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe.
  • Your work has a real purpose and will help change lives on a global scale.
  • You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
  • We live by our core values : impatient to be great, find a way, earn trust every day, fueled by purpose.
  • We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
  • GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

    The total annual salary for this full-time position is $260,000 - $350,000 equity benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

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