What are the responsibilities and job description for the Automation Services Specialist - Automation & Factory Solutions - Southern Indiana position at GOGcG?
Overview
GCG is currently seeking a motivated Automation Engineering Service Specialist to join our expanding Automation and Factory Solutions Division (AFS) and contribute to the growth of the division’s service offerings. This role offers a unique blend of hands-on technical work and customer interaction, ideal for developing engineers who are looking to grow their career in industrial automation.
As a key member of our Technical Services team, you'll:
- leverage your knowledge with PLCs, motion control systems, or robotics to solve our customers’ automation challenges
- Manage multiple service projects, from proposal writing to implementation
- Provide best-in-class service to maintain strong customer relationships, combining technical knowledge with excellent customer service skills
- Contribute to our division's growth by identifying new opportunities and potential leads
- Continuously learn and adapt to emerging trends in automation technology
This position offers a path of career advancement, offering opportunities to:
- Progress towards senior technical / engineering roles
- Hone knowledge of cutting-edge industrial automation technologies
- Develop a unique skill set that bridges engineering expertise and customer management
- Learn from a seasoned, knowledgeable team of automation / electrical engineers
If you're passionate about engineering, thrive in a customer-facing environment, and are eager to grow your career with a leading industrial distributor, apply now!
We are ideally seeking candidates for this role in one of the following markets:
- Evansville, IN
- Indianapolis, IN
What you’ll do
- Perform on-site service work, traveling up 30% to 50% of the time depending on work volume and complexity of service projects
- Manage and execute multiple automation service projects
- Develop and implement service solutions for customers’ automation challenges
- Write detailed service proposals and manage project lifecycles from inception to completion
- Analyze and interpret blueprints, electrical diagrams, and PLC programs
- Perform mechanical installs of aluminum extrusion racking, guarding, and fencing products
- Build and maintain strong client relationships through excellent customer service and technical expertise
- Identify potential sales opportunities and generate leads for cross-divisional collaboration
- Stay current with emerging trends in automation and factory solutions
What you’ll bring
- Minimum of a two-year technical degree required; four-year degree in Electrical Engineering, Automation, or related field preferred
- Strong background in PLCs, motion control systems, robotics, or related automation technologies
- Proven mechanical aptitude with the ability to troubleshoot complex systems
- Excellent problem-solving skills and ability to think creatively in high-pressure situations
- Outstanding customer service skills with the ability to build and maintain client relationships
- Willingness to travel approximately 35% to 50% depending on work volume
- Ability to work flexible hours as needed to meet project deadlines and client expectations
- Strong communication skills to effectively collaborate with cross-functional teams and customers
- Experience with Siemens products is highly desirable
What we offer
- Competitive annual salary
- Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
- Clean driving record
- PTO plan with company paid holidays
- 401K with employer contribution
- An employee-centric company that values and truly appreciates our most important asset: You!
About GCG
At GCG, We Make Connections Possible through a nationwide network of facilities providing the wire, cable, automation and associated products that ensure connections among families and friends, co-workers and customers, and the industrial equipment used across the county. Serving a wide variety of industries, our experienced teams are Service-oriented, Responsive, and Values-Focused.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.
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