What are the responsibilities and job description for the Adventure Rentals Consultant position at GoGoRental?
Are you ready for a fun, dynamic job that lets you help people create unforgettable experiences? Do you love the outdoors, enjoy working with people, and thrive in a fast-paced environment? If so, we want you to join our team at GoGoRental, Fargo's premier recreational rental company!
About Us:
We're passionate about helping our customers have a blast all year round. From campers and RVs to e-bikes and mopeds, we offer a unique range of rental options to make any adventure possible. Our mission is simple: provide top-notch rentals, unbeatable customer service, and help our customers have a great experience.
The Role:
As a GoGoRental Rental Associate, you play a huge role in the day-to-day operations of the store. GoGoRental Customer Service Specialist is a professional who is responsible for providing excellent customer service in the store. They assist customers with their rentals, answer their questions, and resolve any issues that may arise. They are knowledgeable about the products and are skilled in providing safety briefings. The Rental Associate promotes additional services and follows up with customers to ensure satisfaction. They maintain a positive attitude and strive to create a pleasant and hassle-free experience for all customers.
A GoGoRental Rental Associate is a key member of the team who plays a pivotal role in ensuring the satisfaction and happiness of all customers. The role is crucial in creating a positive customer experience and enhancing the reputation of GoGoRental.
General Requirements/duties include but are not limited to:
- Customer Interaction
- Product Knowledge
- Rental Assistance
- Safety Briefings/Walk-Throughs with Customers
- Issue Resolution
- Promotion of Additional Services
- Follow-ups
- Feedback Collection
- Maintain a Positive Attitude
- Cleaning Rental Units
- Prep & Daily Maintenance of Rental Units.
- Answering phones
Helpful skills include:
- General computer skills
- Camper/RV knowledge a plus
- Exceptional customer service
- Quick learner
- Positive attitude
- Being able to lift 40 pounds
Perks:
- 20-40 hours per week, depending on the season and your availability
- Benefits packages for full-time employees
- The chance to work with a fun, close-knit team
- Discounts on rentals (so you can plan your own adventures!)
If you're ready for a job that's equal parts fun and rewarding, apply today!
Job Types: Part-time, Seasonal
Pay: $15.00 - $18.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fargo, ND 58103 (Preferred)
Work Location: In person
Salary : $15 - $18