What are the responsibilities and job description for the Government Technology Trainer position at GOGov?
GOGov is committed to helping local governments deliver exceptional citizen experiences. As a Government Technology Trainer, you'll be responsible for training customer staff on how to use our software, while configuring our products to meet their needs.
About Our Approach
We take a customer-centric approach, working closely with local governments to understand their needs and preferences. Our trainers are experts in our products and provide personalized support to ensure successful implementation.
Key Responsibilities
- Train customer staff on how to use our software
- Configure our products to meet customer needs
- Collaborate with product and engineering teams on customer feedback and product releases
- Conduct annual account reviews with customers
What We Offer
- A competitive salary range of $70,000 - $95,000 (based on experience)
- Comprehensive benefits package, including health, dental, vision, 401k, and more
- Paid holidays and flexible time off (PTO) with some flexible scheduling
- A fun work environment with free office snacks, company lunches, and team-building events
- Multiple career path options in customer success, QA testing, product development, and more
Requirements
- Project management skills and a highly organized approach
- Excellent communication and multi-tasking skills
- Tech savviness, with the ability to learn quickly and attention to detail
- An outgoing personality with great phone presence
- 2 years of related or professional office experience preferred
Salary : $70,000 - $95,000
