What are the responsibilities and job description for the Director of Retail Sales and Operations position at Gold Beach Lumber Yard, Inc?
Join our dynamic team as the Director of Retail Sales and Operations, where you will lead and inspire a talented group of professionals to drive sales growth and operational excellence. In this pivotal role, you will oversee the strategic planning and execution of company initiatives, ensuring exceptional customer experiences and optimizing performance across our retail locations. Your leadership will be key in fostering a culture of innovation and collaboration, as we strive to exceed our goals and deliver outstanding results.
Job Responsibilities
- Develop and implement strategic sales plans to achieve company revenue goals.
- Oversee daily retail operations, ensuring efficiency and effectiveness across all locations.
- Lead and mentor sales teams to enhance performance and professional development.
- Analyze market trends and customer data to identify new sales opportunities.
- Coordinate with marketing teams to design and execute promotional campaigns.
- Establish and monitor key performance indicators (KPIs) to drive sales growth.
- Manage budgeting and forecasting processes for the retail division.
- Ensure compliance with company policies and industry regulations across all stores.
- Collaborate with supply chain teams to optimize inventory management and product availability.
- Monitor customer service standards to ensure a high-quality shopping experience.
- Identify and implement technology solutions to streamline sales and operational processes.
- Conduct regular performance reviews and develop action plans for continuous improvement.
- Handle escalations and resolve complex customer or operational issues effectively.
- Prepare and present detailed sales and operational reports to senior management.
Job Requirements
PIc105a3f2dddc-31181-37005263
