Front of House Manager

Company Description

At Gold Cap Hospitality, we believe that Iowa City is the best college town in America. We’re here to play our part to make our hometown even better. The Gold Cap collective of restaurants, Pullman Bar & Diner, St. Burch Tavern, Hamburg Inn No. 2, and Barrett's Quality Eats, aim to be the front porch of Iowa City. They’re the hangouts that keep you lingering for another cup of coffee. They’re the destination for a business lunch on a busy Monday as well as a celebration after a big win. They’re the patio for a cold beer on the first warm days in May and the cozy bar that you can count on for a flawless old fashioned on a snowy December night. We believe in building restaurants with a soul, that enhance neighborhoods, and connect the people in them.

We strive to create the quintessential Iowa City experience. Timeless, one-of-a-kind, and welcoming.

Role Description

This is a full-time on-site role for a Front of House Manager located in Coralville, IA. The Front of House Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring excellent customer service, and handling sales and training related to food & beverage services. This is an entry level hospitality management role, and is perfect for anyone who wants to break into the restaurant industry.

Qualifications

• Communication and Customer Service skills
• Food & Beverage and Training skills
• Barista, Serving, and/or Bartending experience preferred
• Leadership and team management skills
• Ability to multitask and work under pressure
• Strong organizational and problem-solving skills

Schedule Expectations

Candidate should expect to work up to 40 hours a week. This role can expect to be scheduled as the Front of House Manager on Duty about 25% of the time, with the remaining time filling the role of barista, bartender, server, etc depending on experience. Flexible availability including weekends, nights, and days may be required.