What are the responsibilities and job description for the Service Manager position at Gold Crown Enterprises Inc?
Job Description
Job Description
Job Title : Automotive Service ManagerResponsibilities :
Team Leadership :
Supervise and train service staff, including technicians and service advisors.
- Schedule and assign tasks to ensure efficient workflow.
Customer Service :
Serve as the primary point of contact for customers, addressing concerns and resolving issues.
Service Operations :
Oversee daily service operations, including scheduling appointments and managing service workflows.
Inventory Management :
Manage parts inventory, ensuring adequate stock levels and timely reordering.
Financial Management :
Prepare and manage budgets for the service department.
Quality Control :
Ensure all work performed meets company and industry standards.
Sales and Marketing :
Promote service offerings and special promotions to enhance customer engagement.
