What are the responsibilities and job description for the Gold Dust West Carson City - Sales Coordinator position at GOLD DUST CARSON CITY LLC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a “Sales Coordinator” for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Respond to inquiries and provide detailed information about group packages, events, and amenities, including hotel, casino, bowling and golf offerings
- Coordinate bookings for group events, tournaments, conferences, and special promotions across all departments
- Collaborate with hotel, food and beverage, casino, and bowling teams to ensure seamless event execution and guest experiences
- Prepare and process contracts, proposals, and invoices for group sales and event bookings
- Maintain and update client databases to track sales activity, leads, and guest preferences
- Assist in creating and executing promotional materials and marketing campaigns for group and event sales
- Monitor and manage availability for event spaces, accommodations, and activity bookings
- Support the sales team by generating leads and following up on potential opportunities
- Coordinate with operations teams to ensure venues, amenities, and resources are prepared for events
- Provide administrative support, including scheduling, tracking revenue metrics, and maintaining sales records
- Address and resolve client concerns or issues with professionalism and efficiency
- Stay updated on industry trends to recommend new services and sales strategies
- Participate in team meetings to review sales goals, discuss feedback, and align on initiatives
Skills, Education and Other Requirements:
- Must be fluent in English
- High school diploma or equivalent required; a bachelor’s degree in business, hospitality, or a related field is preferred
- Previous experience in sales, event coordination, or hospitality is highly desirable
- Strong communication and interpersonal skills to build and maintain client relationships
- Excellent organizational skills with the ability to multitask and manage deadlines
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required
- Customer service-oriented with problem-solving skills and attention to detail
- Ability to work independently and collaboratively in a fast-paced environment
- Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
- Knowledge of the gaming, hotel, and entertainment industries is an advantage
- Identification that establishes identity
- Identification that establishes the right to work in the United States
