Executive Meeting Manager - Cavalier Resort

Solicit and book group sales business for the assigned segment(s) meeting weekly/monthly sales booking goals. The EMM is responsible for promptly managing a high volume of inquiries, both telephone and outside sales calls, generating site inspections and booking all group related business of 25 room nights to include but not limited to corporate, local volume accounts, SMERF, relocation, government, military, training and local demand generator sourced business (i.e.; hospitals, schools, nursing and catering facilities)

• Understand the target market segment(s) and sales plan (by segment, year, and month) for achieving the established sales booking goal.
• Upsell the client with themes, décor, menu selection, space planning over and above the contracted food and beverage minimum and to deliver the desired experience.
• Establish lead sources for each target market segment and develop solicitation plan to meet weekly sales activity quotas calls, site visits, and outside calls.
• Report progress punctually and proactively with the Director of Sales and Marketing on planned and actual activity in daily pre shift, 1 on 1 meeting, and daily business review.
• Follow the steps in the Group Sales Operating Plans to set up a customer, record solicitation activity, and prepare contracts in the CRM.
• Use Selective Sell Guidelines and rates, dates, space, and menus approved in Daily Business review prior when extending sales contracts to clients.
• Elevate any nonstandard or post sale request to the DOSM for review and approval.
• Cultivate sales relationships with contacts identified as realistic sources of business and use sales and marketing entertainment allocated funds effectively.
• Participate in any Gold Key/PHR or franchise related sales programs including responding to brand generated leads.
• Prepare and distribute accurate and timely Banquet Event orders (BEOs).
• Attend Daily Business Review Meetings presenting new business for approval.
• Actively participate in sales presentations, property tours and customer meetings
• Professionally represent the hotel in community, at industry organizations and events and while entertaining clients.
• Lead special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  
  
  

Job QualificationsTypeQualificationExperiencePrior experience in sales or hotel operations in an upscale full service hotel environment.SkillSound people and interactive skills.SkillAbility to work independently, self motivated.SkillStrong multi-tasking and organizational skills.SkillClear written and verbal communication skills.ExperienceSome college required.