What are the responsibilities and job description for the Fitness Sales Manager position at Gold's Gym - North Charlotte?
Position Overview
As a Gold’s Gym Fitness Sales Personal Training Manager, you will manage and develop the fitness department in an assigned gym, provide training and leadership for new and existing trainers, ensure personal trainers are scheduled for training delivery to clients and work with all gym personnel in involving them in fitness education and sales.
We Offer
- Competitive compensation
- Employee discounts and perks
- Depending on client needs, we will support your scheduling preferences
- Fitness-minded workplace culture
- Free or discounted recertification education (NASM, ACE, ISSA, or NCCA accredited equivalent)
- Potential to grow business through large member base
- In-house training and on-going support to enhance your skills and knowledge
- Plus, more perks!
Responsibilities
- Consistently delivers an exceptional member and team member experience & actively participates in getting to know all members and clients
- Provide and maintain the highest level of customer service to our members through personal actions and development of staff
- Provide effective decision-making regarding customer service issues to provide a positive member experience
- Prospecting, hiring, and onboarding of personal trainers and group exercise instructors
- Lead team to achieve total fitness experience for all members by walking the gym floor and assisting members when needed
- Shadow personal trainers and coaches to ensure the highest quality of service is provided to clients
- Responsible for managing member feedback of your gym
- Assist in facilitating and monitoring company-wide initiatives
- Ensure the facility is clean and operationally sound & assist in organizing weights and ensuring all machines function properly
- Be an ambassador of your gym by promoting and staying aware of your gym's social media and digital presence
- Have business acumen that includes an understanding of the competitive landscape & community around the gym
Qualifications
- Possess two years of professional experience in the fitness industry and required certifications
- Well-developed understanding and use of management skills
About Gold’s Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
