What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at Gold's Gym - SoCal?
Job Summary
As a General Manager at Gold's Gym, you will be responsible for delivering world-class service to our clubs and members by leveraging in-depth knowledge of our company products and programs. You will foster a culture of excellence within the club by assembling a team of dedicated professionals who share our mission, passion for helping others achieve their goals, and commitment to community health and wellness.
Key Responsibilities
- Assemble and manage a high-performing membership team that aligns with company initiatives and culture.
- Ensure project/department milestones/goals are met and adhere to approved standards.
- Enforce all club rules, policies, and promote proper execution of procedures.
- Maintain a fully staffed club through application review, interviewing, and hiring recommendations.
- Drive results and continuous improvement in Service and Fitness categories through business acumen, relationship building, individualized communication, and accountability of department head team.
- Guide department leaders in establishing goals, brainstorming strategy applications, and achieving club and career goals.
- Collaborate with internal and external partners to grow our member community.
Requirements
- 3-5 years of progressive management experience supervising 3-10 employees in a team environment with measurable outcomes of employee development and promotion.
- 5-7 years of broad retail/hospitality/operations industry experience.
- Experience managing P&L and trend reports with demonstrated math and analytical/ratio skills.
- Demonstrated success managing through defined strategy and delegation.
- Bachelor's degree preferred.
- Bilingual preferred.
EEO Statement
We are proud of our diversity and committed to creating an inclusive environment for all employees, applicants, vendors, and members. All aspects of employment including hiring, promoting, disciplining, or discharging will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status under federal, state, or local law.
