What are the responsibilities and job description for the Membership Sales Consultant position at Gold's Gym - SoCal?
Gold’s Gym SoCal and its affiliated clubs are growing fast and looking for an hourly Fitness Consultant to help us to provide world-class service to guests and members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee:
- Work in a fun environment with great people
- Great benefits
- Free gym memberships and discounts
- John Hancock 401k
- Aflac supplemental insurances
- Opportunities to grow within the company
What sets us apart from the rest:
- Dedication to our members’ successes and goals
- Integrity which creates life-long relationships
- Passion for people in the communities we serve
- Pride in what we do and who we are
- Leadership development (ongoing)
- Excellence in execution
- But most of all…. we are more than a gym; we are a family!!
We want talented individuals who:
- Have a positive, upbeat, and outgoing attitude
- Are passionate about hospitality and excellence for our members
- Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
- Have fitness industry experience (preferred)
- Love to constantly learn and grow
When you come to work you’ll:
- Partners with Membership Sales Manager (MSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
- Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
- Engages members with various fitness offerings including personal training, group exercise classes, and Gold's Gym SoCal digital content.
- Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right resources as appropriate.
- Provides a clean, friendly, well-maintained club to members and guests and • Helps new members become comfortable in the club.
- Tours potential members through the club and describes the facility, equipment, services, and amenities that directly tie back to their individual fitness needs and goals.
- Ensures all guests are registered and entered into the system.
- Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools.
- Effectively and professionally signs up guests using Company sales techniques and protocol.
- Adheres to specific Membership Agreement Procedure when enrolling members and guests.
- On-boards new members successfully and assist with all member retention activities in order to drive club profitability. • Consistently achieves or exceeds personal and team sales goals.
- Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites).
- Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes and contacting leads generated via phone.
- Responsible for effectively setting appointments for all leads and potential new business opportunities.
- Consistently achieve or exceed personal productivity goals
There are some MUST HAVES:
- Ability to use sound business judgment and have strong analytical skills
- Ability to effectively communicate with constituents
- Effective listening skills
- Effective delegation and follow-up skills
- Effective planning and organization skills
- Demonstrates ability to create a positive environment
- Demonstrates willingness and openness for self-development
- Ability to identify and use resources to improve overall operations
- Strong leadership qualities coupled with excellent motivational, communication, and team-building skills will make you an ideal candidate for this position.
- College degree preferred
- Current CPR Certification is required.
- Bilingual Preferred
This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required
ASK YOURSELF IF YOU HAVE WHAT IT TAKES….. COME BE APART OF THE FAMILY LEGACY TODAY!
ASK YOURSELF IF YOU HAVE WHAT IT TAKES….. COME BE APART OF THE FAMILY LEGACY TODAY!
We Celebrate Everyone!! Gold’s Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Salary : $16
