What are the responsibilities and job description for the Gold's Gym Customer Service position at Gold's Gym - Southern Dutchess Fitness Associates, LLC?
The Front Desk Associate greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational duties as necessary.
Duties
Greets and checks-in all members as they enter the gym.
Greets and registers guests.
Answers the phone using the correct greeting and assists callers as needed.
Processes all transactions at the Point of Sale register
Assists members with all inquiries
Maintains a clean and orderly front desk/lobby area
Ensures that front desk systems are followed such as proper Member Check-In, telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests
Projects a polished, professional image at all times
Provides a superior level of customer service to members and guests
Performs a variety of duties including filing paperwork, folding towels, doing walk-through's of the facility or any other duties as assigned
Required Skills
Good communication skills
Good customer service skills
Be able to function effectively in a fast-paced environment
Operate phone and standard office equipment effectively
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Gold's Gym Customer Service?
Sign up to receive alerts about other jobs on the Gold's Gym Customer Service career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Gold's Gym Customer Service.
Click the checkbox next to the jobs that you are interested in.
