What are the responsibilities and job description for the Retail Sales and Customer Service position at Gold & Silver Exchange?
We are looking for a part-time or full-time retail associate to join our team! We buy and sell gold and silver to customers.
Hours
- Weekday evenings from 5 pm - 8 pm
- Saturday 8 hours
Retail Sales Associate Duties and Responsibilities
- Welcome and greet customers as they enter the store
- Offer help and provide direct assistance to customers
- Provide in-depth product knowledge, including features, benefits, and overall value
- Answer customer questions and concerns
- Attend to the unique and individual shopping needs of each customer
- Cross-sell and encourage beneficial product add-ons Process purchases, returns, and exchanges
- Report anything unusual or any major incidents to management
- Maintain a clean and tidy work and retail space
- Be enthusiastic and informative about all products
- Help create a positive environment for customers to shop and buy
- Take direction from and report to the assigned supervisor
- Work as a team to achieve sales goals
Retail Sales Associate Requirements and Qualifications
- High school diploma or GED equivalent preferred
- Previous retail, sales, and/or hospitality experience a plus
- Computer literate;
- Extremely personable, positive, and approachable
- Fantastic customer service skills
- Able to work various shifts, including weekends
Salary : $17 - $19