Bud Tenders will assist customers with purchasing merchandise, providing excellent customer service and retail assistance for our business. You must possess strong communication skills and can make customers feel welcome in our store and will stand out. You will identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Supervisory Responsibilities:

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer's questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer's needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.

Education and Experience:

• Retail sales: 1 year (Preferred)
• Customer service: 3 years (Preferred)
• Upselling: 1 year (Preferred)
• Cashiering: 1 year (Preferred)

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 15 pounds at times.