What are the responsibilities and job description for the Secretary/Receptionist position at Gold Team Collision Center?
Job Overview
We are seeking a dedicated and professional Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Answer incoming calls, manage phone systems, and direct calls to appropriate personnel.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Perform data entry tasks accurately and maintain organized filing systems.
- Proofread documents for accuracy and clarity before distribution.
- Manage front desk operations, including scheduling appointments and maintaining calendars.
- Assist with office management tasks as needed, ensuring a smooth workflow within the office.
- Maintain confidentiality of sensitive information while handling correspondence.
Requirements
- Proven experience in customer support or customer service roles.
- Strong phone etiquette with excellent verbal communication skills.
- Proficiency in data entry with attention to detail.
- Familiarity with office management practices and procedures.
- Ability to operate standard office equipment, including phone systems and computers.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Experience in proofreading documents is a plus.
- A positive attitude and a commitment to providing outstanding service.
If you are looking for an opportunity to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this position.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15
