Maintenance Supervisor

Reporting to the Facilities Manager, the Maintenance Supervisor will be responsible for the day-to-day maintenance oversight of one or more multifamily residential buildings located throughout the Buffalo Metropolitan Area. In addition, the Maintenance Supervisor will successfully lead a team of Maintenance Technicians and Cleaning staff.

Duties Include:

• Supervising Maintenance Technicians and Cleaning Staff and providing team leadership by setting a strong example and clear expectations for all team members and ensuring they understand their roles and expectation.
• Managing the maintenance responsibilities of assigned residential building(s) to a high standard of quality and care.
• Overseeing service request system, ensuring the completion of work orders in a timely manner, and offering suggestions to improve it if possible.
• Understanding, helping to set and meet monthly budget goals.
• Helping to schedule and supervise contracted services as needed (H.V.A.C., electrical, plumbing, elevators, boilers, carpet cleaning, painters, snow removal, landscaping, etc.), to ensure quality of work and timeliness.
• Help identify and carry out necessary capitol improvement projects.
• Maintaining supplies and equipment inventory and service/repair logs monthly to provide a record of performance.
• Developing and maintaining positive relationships with residents, suppliers, contractors, vendors, and regulatory agencies of the Community.
• Developing clear understanding of site and unit layouts, property features, and areas of concerns.
• Visiting property amenities, common areas, and vacant units regularly to ensure that all comply with the highest standard of cleanliness, reliability, and safety.
• Maintaining "On Call" availability and handling property emergency situations during business hours and after-hours in an efficient way.
• Making sure that someone from the maintenance team is always available in case of emergency.
• Helping the Facilities Manager and/or Property Manager to develop preventative maintenance and repair/replacement programs.
• Ensuring that all properties meet government regulations and environmental, health, and security standards.
• Working closely with the Facilities and/or Property Manager on other tasks, as required, and executing assigned tasks and initiatives with accuracy, urgency, and care.
• Ability to work evening and weekends when necessary.

Qualifications:

• 5 years of experience in general maintenance or residential maintenance fields
• GED or High School equivalent required; Associates degree preferred
• Demonstrate advanced understanding of contracting practices, building equipment operations (including heat pumps, central fire systems, boilers, cooling towers, elevators, makeup air etc.), and vendor management.
• OSHA certification required.
• Advanced knowledge of and demonstrated work experience in plumbing, electrical, and HVAC is preferred.
• Must have a valid driver's license and reliable transportation.

Skills:

• Ability to lead a maintenance team and make decisions effectively.
• Ability to recognize problems and provide practical solutions.
• Demonstrate a strong sense of personal accountability and honesty.
• Excellent organizational skills and ability to succeed in a fast-paced environment.
• Outstanding skills in interpersonal relations and communications.
• Dynamic, outgoing, and positive personality that is complimented by an approachable and collaborative attitude.
• Advanced understanding of and compliance with federal and state landlord-tenant laws and Fair Housing laws and standards.
• Hands-on approach that is supported by strong attention to detail.