Office Services Manager

Goldberg Segalla, a dynamic and collaborative law firm with a national presence, seeks a highly motivated and organized individual to join its team as an Office Services Manager in its Buffalo, NY office. The Office Services Manager is responsible for managing the Office Services and Mail Services functions of the firm throughout all locations within Goldberg Segalla’s footprint. This role will interact with all levels of the firm and will work closely with the Director of Operations on strategic initiatives.

Responsibilities::

Strategic Oversight::

• Provide strategic oversight and manage the Office Services and Mail Services teams.
• Act as the primary liaison to landlords and subtenants for day-to-day operations.
• Manage vendor relationships with office and mail service providers ensuring compliance with office protocols and procedures.
• Assist with office relocations and remodels, ensuring minimal disruption to daily operations.

Office and Mail Services::

• Manage procurement of office supplies, furniture, fixtures, and equipment.
• Manage parking and security access for all employees and visitors.
• Supports company safety program.
• Prepare specifications and bid documents for physical space projects, including cost estimates.
• Ensure maintenance tasks are completed in a timely manner.
• Oversee mail operations, ensuring accurate scanning of incoming mail, processing of outgoing mail requests, and completion of print production requests.
• Develop policy and process documentation.
• Manage budget and expenses, ensuring cost-effective operations.
• Address escalated issues with professionalism and a focus on finding solutions.
• Other duties as assigned.

Supervisory Responsibilities:

• Recruit, interview, hire, and train new staff.
• Conduct routine supervision and team meetings with direct reports.
• Oversee the daily workflow of the team.
• Provide constructive and timely performance evaluations.
• Actively coach direct reports to maintain and enhance knowledge, skills and abilities.
• Complete necessary manager administrative duties, including approving time off requests and approving timecards.

Experience/Requirements::

• 5 years of relevant working experience with 3 years of supervisory experience OR a combination of education and experience commensurate with the requirements of this position.
• Bachelor’s degree in business or related area preferred

Benefits::
The annual salary range for this position is $65,000 - $80,000. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla isn’t merely a business—we’re a community. We value the diversity of our team and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody.


Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 400 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.