Growth Operations Manager - Business Development

Title: Growth Operations Manager-Business Development

Who We Are

We design, develop, and distribute innovative, stylish infant and children’s accessories & travel gear for our own brands and a range of well-known and respected licensed brands and retailers.

Founded in 1968, the company that started with one bootie product has grown into one of the largest distributors of infant and children’s accessories in the U.S. and is woman-owned.

Living and working in the mile-high city, where being active and embracing the contrasts that Denver has to offer, is central to GoldBug.  The team brings a love of the outdoors, the arts, and design to the products we create.  

GoldBug is also dedicated to improving maternal and infant health. We actively invest a portion of our sales and our company resources to support positive maternal and infant health outcomes for all families.

Job Summary

NextBug is an exciting new department at GoldBug, focused on driving growth, exploring new business opportunities, and expanding into untapped markets. Designed to be agile and adaptable, NextBug enables us to test ideas, move quickly, and collaborate with internal teams to bring new opportunities to life. 

In this role, you'll be instrumental in turning NextBug’s vision into reality by building scalable processes, ensuring seamless execution, and driving operational excellence to support our growth goals. Reporting to the VP of New Business Development, you’ll play a critical role in establishing the systems and workflows needed to onboard and service new accounts efficiently. 

We’re looking for a resourceful, proactive operations expert who thrives in a fast-paced environment and enjoys solving complex challenges. If you're excited by the opportunity to build from scratch, implement processes that fuel growth, and make a meaningful impact in a dynamic, entrepreneurial setting—this is the role for you! 

Key Roles and Responsibilities

1. Operational Process Development 

• Develop operational workflows for new accounts to ensure scalability and efficiency 

• Manage vendor onboarding processes, ensuring all documentation and compliance requirements are met 

• Track and manage product availability to ensure readiness for new accounts 

• Coordinate with internal teams (Product Development, Logistics, Merchandising) to align timelines and deliverables 

2. Project Management and Process Improvement 

• Develop and maintain operational project timelines for new business initiatives 

• Monitor key milestones and follow up to ensure deadlines are met 

• Develop standard operating procedures (SOPs) for business development processes 

• Identify inefficiencies and recommend improvements to streamline workflows 

3. Account Management 

• Support relationship management efforts with potential and existing retail partners  

• Assist with preparing pitches, presentations, and proposals for new accounts 

• Ensure all necessary materials and samples are available for client meetings and trade shows 

The ideal candidate:

· A minimum of 4 years of operational or startup experience

· Strong operational project management skills to develop and execute project plans for new sales channels, including inventory planning, warehouse coordination, and compliance with retailer requirements

· Self-starter with operational expertise and a solution-oriented mindset, capable of building and optimizing processes with minimal guidance

· Experience in retail operations, vendor onboarding, and inventory planning to support business expansion

· Adaptable and results-driven, with a focus on meeting deadlines and performance milestones

· Experience with project management software and CRM systems to support business development activities

· Strong communication and collaboration skills to partner cross-functionally

· Comfortable wearing multiple hats in a startup-like environment, with the flexibility to take on a variety of tasks to help get new initiatives up and running

· Strong organizational skills with the ability to manage multiple priorities effectively

· Ability to work independently and in a team environment.

· Must be okay to work in a dog friendly office

Other job Details:

· Salary Range: $85,000-$95,000 DOE, Eligible for up to 15% bonus based on defined growth targets and performance metrics

· Status: Full-Time

· Reports to: VP of New Business Development

· Benefits include: Medical, Dental, Vision, Life Insurance Disability Insurance, FSA, 401k with matching, paid vacation, paid sick/personal leave, on-site gym, commuter benefits

Equal Opportunity Employer

GoldBug is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GoldBug makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GoldBug makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

Salary : $85,000 - $95,000