What are the responsibilities and job description for the Manager - External Home Loans Production position at Golden 1 Credit Union?
TITLE: MANAGER – EXTERNAL HOME LOANS PRODUCTION
STATUS: EXEMPT
REPORTS TO: SENIOR MANAGER - HOME LOAN ORIGINATIONS
DEPARTMENT: HOME LOAN EXTERNAL PRODUCTION
JOB CODE: 6109
PAY SCALE: $75,000.00 - $75,000.00 ANNUALLY
GENERAL DESCRIPTION:
The primary purpose of this position is to develop production growth opportunities in the assigned region of the Home Loan Center. Emphasis will be placed on growing production, increasing membership, increasing market share, maintaining member service commitment levels, HLA recruitment and retention. The position will also be responsible for regionally based strategic initiatives, developing home builder relationships, development of future leaders and the goals and road map for the Home Loans Division. The Manager, External Home Loans Production will have incentive tied to Golden1 team production.
TASKS, DUTIES, FUNCTIONS:
1. Develop loan production matrixes for production staff to increase growth and market share.
2. Identify new business opportunities and develop a plan to drive consistent performance.
3. Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values.
4. Work with other leadership positions to promote the implementation of the Home Loans Strategy.
5. Ensure Business to Business Development by:
a. Attending Tradeshows and Conferences specific to specific groups and organizations.
b. Working with Sr. Manager & other leadership roles on the development of special programs related to Realtors, Builders, and other alliance groups.
c. Initiating promotional materials with Marketing and other business areas.
6. Assist and/or participate in public relations events such as Financial Workshops, President’s Club, Trade Shows, as needed.
7. Coordinate and attend Business Related events by select associations including but not limited to Realtor Associations, Builder groups, Chamber’s, etc.
8. Provide monthly report of activities to Sr. Manager detailing events, attendance, purpose, and G1 business benefits.
9. Develop, Coach & Support HLA Staff under your leadership.
10. Responsible for participating in, communicating and implementation of Home Loans policy and procedures.
11. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position
12. Travel may be required within the region and CA
13. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
1. Effective oral and written communication skills required to interact with credit union staff, management, and all member channels.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: All levels of staff.
2. EXTERNAL: Members, real estate agents, title companies, credit reporting agencies, mortgage insurance companies, branches, secondary market investors, SEG Contacts, prospective members.
QUALIFICATIONS:
1. EDUCATION: Bachelor’s degree or equivalent experience preferred.
2. EXPERIENCE: Four or more years in Mortgage Sales Management.
3. KNOWLEDGE/SKILLS:
a. Current connections/contacts within the Mortgage and Real Estate Industries.
b. Maintain and keep current knowledge of FNMA requirements, Real Estate and Equity products andCredit Union operations, plus the regulations, and policy surrounding these products.
c. Leadership abilities. Also, ability to motivate and inspire.
d. Proven ability to meet and/or exceed individual/team service and production goals.
PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
5. Unusually long or inconsistent hours may be required to accomplish tasks.
6. Weekly local to statewide travel by car or public conveyance to attend meetings and establish/maintain relevant contacts.
LICENSES / CERTIFICATIONS:
1) MLO/NMLS Registration required: An individual in this position have been determined to be a Mortgage Loan Originator as defined by the S.A.F.E. Act and whose responsibilities include taking applications and discusses terms and negotiates rates on loans secured by real property.
#LI-Hybrid
THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.
REV.3/7/2025
STATUS: EXEMPT
REPORTS TO: SENIOR MANAGER - HOME LOAN ORIGINATIONS
DEPARTMENT: HOME LOAN EXTERNAL PRODUCTION
JOB CODE: 6109
PAY SCALE: $75,000.00 - $75,000.00 ANNUALLY
GENERAL DESCRIPTION:
The primary purpose of this position is to develop production growth opportunities in the assigned region of the Home Loan Center. Emphasis will be placed on growing production, increasing membership, increasing market share, maintaining member service commitment levels, HLA recruitment and retention. The position will also be responsible for regionally based strategic initiatives, developing home builder relationships, development of future leaders and the goals and road map for the Home Loans Division. The Manager, External Home Loans Production will have incentive tied to Golden1 team production.
TASKS, DUTIES, FUNCTIONS:
1. Develop loan production matrixes for production staff to increase growth and market share.
2. Identify new business opportunities and develop a plan to drive consistent performance.
3. Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values.
4. Work with other leadership positions to promote the implementation of the Home Loans Strategy.
5. Ensure Business to Business Development by:
a. Attending Tradeshows and Conferences specific to specific groups and organizations.
b. Working with Sr. Manager & other leadership roles on the development of special programs related to Realtors, Builders, and other alliance groups.
c. Initiating promotional materials with Marketing and other business areas.
6. Assist and/or participate in public relations events such as Financial Workshops, President’s Club, Trade Shows, as needed.
7. Coordinate and attend Business Related events by select associations including but not limited to Realtor Associations, Builder groups, Chamber’s, etc.
8. Provide monthly report of activities to Sr. Manager detailing events, attendance, purpose, and G1 business benefits.
9. Develop, Coach & Support HLA Staff under your leadership.
10. Responsible for participating in, communicating and implementation of Home Loans policy and procedures.
11. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position
12. Travel may be required within the region and CA
13. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
1. Effective oral and written communication skills required to interact with credit union staff, management, and all member channels.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: All levels of staff.
2. EXTERNAL: Members, real estate agents, title companies, credit reporting agencies, mortgage insurance companies, branches, secondary market investors, SEG Contacts, prospective members.
QUALIFICATIONS:
1. EDUCATION: Bachelor’s degree or equivalent experience preferred.
2. EXPERIENCE: Four or more years in Mortgage Sales Management.
3. KNOWLEDGE/SKILLS:
a. Current connections/contacts within the Mortgage and Real Estate Industries.
b. Maintain and keep current knowledge of FNMA requirements, Real Estate and Equity products andCredit Union operations, plus the regulations, and policy surrounding these products.
c. Leadership abilities. Also, ability to motivate and inspire.
d. Proven ability to meet and/or exceed individual/team service and production goals.
PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
5. Unusually long or inconsistent hours may be required to accomplish tasks.
6. Weekly local to statewide travel by car or public conveyance to attend meetings and establish/maintain relevant contacts.
LICENSES / CERTIFICATIONS:
1) MLO/NMLS Registration required: An individual in this position have been determined to be a Mortgage Loan Originator as defined by the S.A.F.E. Act and whose responsibilities include taking applications and discusses terms and negotiates rates on loans secured by real property.
#LI-Hybrid
THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.
REV.3/7/2025
Salary : $75,000
