Gues Services Host II

Guest Service Host II

DEPARTMENT: Finance EXEMPT (Y/N): N

SALARY GRADE: REPORTS TO: Guest Service Supervisor

SUMMARY:

Responsible for furnishing Guest Service Host in the Club/Cage and Slot Department Employees with money in exchange for chips and gaming tokens.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

Is responsible for Guest Service Host Job Description in addition to the following:

• Assists various departments in counting gratuities.
• Verifies all money drops and deposits money into appropriate accounts.
• Reconciles accounts.
• Pays out large jackpots.
• Maintains various records of Main Bank activities.
• Counts and balances gaming tokens and foreign chips.
• Pulls and counts mutilated money, preparing it to be returned to the bank.
• Facilitates the flow of information, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Prepares cash deposit for pick up
• Fill out all necessary paperwork for checks made out from the bank for guest, and distributes paperwork as called for.
• Rolls coin with the coin roller and stores them adequately.
• Receives incoming cash from Soft Count.
• Receives incoming cash from our bank.
• Assist Guest Service Supervisor in their absence or as needed,

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Some college courses in Banking and Finance or related area preferred.

SPECIAL QUALIFICATIONS:

Effective communication skills required. Must be extremely numbers-oriented and computer-literate.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form. Ability torespond to common inquiries or complaints from customers.MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

The Employee is regularly required to stand, for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Employee is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

The noise level in the work environment is usually loud.