What are the responsibilities and job description for the Customer Focus Specialist position at Golden Goose?
Job Description
As a Style Maker, you will be responsible for promoting and selling our products by identifying customer needs, advising on product collections, and delivering outstanding customer service. Main responsibilities include:
- Promote and sell products by identifying customer needs
- Advise customers on the entire Golden Goose collection
- Deliver outstanding customer service and build long-term relationships with customers
- Maintain store standards according to guidelines
- Guarantee proper Customer Relationship Management, according to Company standards
- Embody and transmit company projects through effective product knowledge
Main Responsibilities Continued
The successful candidate will have:
- Other language skills as an asset
- Minimum 1-3 years of relevant experience in luxury retail
- Self-motivation with positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal, and communication skills
- Strong team player ability
- Ability to work varied hours and days including nights, weekends, and holidays as needed
