What are the responsibilities and job description for the Customer Service Representative - Luxury Retail position at Golden Goose?
Join us at Golden Goose as a Customer Service Representative - Luxury Retail! We're looking for a passionate and customer-focused individual to provide exceptional service and drive sales in our CABAZON OUTLET location.
About the Role:
- Provide top-notch customer service, ensuring customers feel valued and supported throughout their shopping experience
- Develop strong relationships with customers, understanding their needs and preferences to deliver tailored solutions
- Work collaboratively with colleagues to achieve sales targets and maintain a positive, engaging store environment
- Stay up-to-date on product knowledge, featuring the latest collections and trends from Golden Goose
- Effectively manage customer complaints and issues, resolving them promptly and professionally
Requirements:
- 1-3 years of relevant experience in luxury retail, preferably in a customer-facing role
- Excellent communication and interpersonal skills, enabling effective relationships with customers and colleagues
- Self-motivation, positive attitude, and professional selling techniques are essential for success in this role
- Ability to work varied hours and days, including nights, weekends, and holidays as needed
