What are the responsibilities and job description for the Retail Sales Consultant position at Golden Goose?
Golden Goose is a renowned luxury brand seeking an exceptional Retail Sales Consultant to join its team at the CABAZON OUTLET. As a Style Maker, you will be responsible for delivering outstanding customer service and ensuring high levels of customer satisfaction through an excellent sales experience.
Main Responsibilities:
- Promote and sell products by identifying our customers' needs and preferences
- Advise customers on the entire Golden Goose collection, providing expert product knowledge and recommendations
- Deliver exceptional customer service, building long-term relationships with customers and driving loyalty
- Maintain store standards according to company guidelines, ensuring a positive and engaging shopping environment
- Guarantee proper Customer Relationship Management, aligning with company standards
- Embody and transmit company projects with passion, effectively communicating product knowledge and features
Qualifications:
- Other languages are a plus, enabling effective communication with diverse customers
- Minimum 1-3 years of relevant experience in luxury retail, showcasing expertise in sales and customer service
- Self-motivation, positive attitude, and professional selling techniques are essential for success in this role
- Good customer focus, strong presentation, interpersonal, and communication skills are vital for building strong relationships with customers
- Strong team player with ability to work varied hours and days, including nights, weekends, and holidays as needed