What are the responsibilities and job description for the Sales and Service Expert position at Golden Goose?
Job Description:
As a Sales and Service Expert at Golden Goose, you will play a vital role in ensuring high levels of customer satisfaction through excellent sales service and a positive environment.
Key Responsibilities:
- Identify customer needs and promote products to meet those needs
- Provide expert advice on the entire Golden Goose collection to customers
- Deliver outstanding customer service and build long-term relationships with customers
- Maintain store standards according to company guidelines
- Ensure effective Customer Relationship Management aligning with Company standards
- Embodiment and transmission of company projects through effective product knowledge
Qualifications:
- Proficiency in multiple languages is an asset
- Minimum 1-3 years of relevant experience in luxury retail
- Self-motivation with positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal, and communication skills
- Strong team player
- Ability to work varied hours and days including nights, weekends, and holidays as needed
