Community Liaison

Golden Hill Post Acute Care is looking for a caring Community Liaison to join our team!

Pay Range: $85k-$98k DOE, includes competitive incentive plan.

Our expectation is that you will perform your job in a manner consistent with our Core Values CELEBRATION – ACCOUNTABILITY - PASSION FOR LEARNING - LOVE ONE ANOTHER - INTELLIGENT RISK TAKING - CUSTOMER SECOND - OWNERSHIP

POSITION SUMMARY:

The primary purpose of your job position is to engage with local businesses to drive referrals and attend community events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

The Community Liaison is responsible for managing all aspects of the facility marketing plan.

• Establish and maintain positive relationships with clinics and hospitals in the area.
• Responsible to respond to customer requests and concerns and help promote a positive admissions & referral process for all parties involved.
• Supervise and review the collection of admission documents, ensure completion and forward to the appropriate departments as necessary.
• Assist in the orientation program for residents/personnel.
• Maintain an accurate record of available beds.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.
• Other duties as deemed necessary and appropriate, or as may be directed by the Administrator.

QUALIFICATIONS:

Education:

• Must possess, as a minimum, a high school diploma.

Experience:

• Experience in skilled nursing environment, or related health field, as well as experience in public outreach and education. On-the-job training provided for specific tasks.
• Minimum 2-years' experience as a Marketing / Community liaison experience in a healthcare environment.
• Knowledge of the community preferred.
• Strong communication and interpersonal skills.

Other Specific Requirements:

• Must provide evidence of being free of tuberculosis infection upon hire and as set forth by the policies of the facility.
• Must be able to read, write, speak and understand the English language.
• Supervisory and/or administrative experience in rehabilitative long-term care preferred.
• Knowledge of the Medicare PPS system preferred.
• Must possess the ability to make independent decision when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Follows written and oral instructions.

WORK ENVIRONMENT:

• Works in resident areas, office areas and throughout the facility.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Works beyond normal working hours on weekends and holidays, when necessary.
• Subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Subject to injury from falls, burns from equipment, odors and is exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants.
• Subject to hostile and emotionally upset residents, family members, personnel, visitors, or others.
• Subject to exposure to infectious waste, diseases, and conditions, including Tuberculosis and the AIDS and Hepatitis B viruses.

PHYSICAL AND SENSORY REQUIREMENTS (with or without the aid of mechanical devices):

• Possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
• Operate computer, cellular telephone and facility telephone and paging systems.
• Repetitive hand motion. Minimal lifting and carrying requirements.
• Assist in the evacuation of residents during emergency situations.

Job Type: Full-time

Pay: $85,000.00 - $98,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What are your compensation expectations?

Education:

• High school or equivalent (Required)

Experience:

• marketer (healthcare industry): 2 years (Preferred)

Ability to Commute:

• San Diego, CA 92102 (Required)

Ability to Relocate:

• San Diego, CA 92102: Relocate before starting work (Required)

Work Location: In person

Salary : $85,000 - $98,000