What are the responsibilities and job description for the Retail/eCommerce Specialist (Remote) position at Golden Hippo?

Job Description

Where A-Players Thrive.

We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands.

We're Looking For A : Retail / eCommerce Specialist who will be responsible for managing and optimizing our presence on Amazon across both U.S. and international markets. This role includes overseeing store operations, inventory and pricing strategies, performance analysis, marketing campaigns, customer service, and policy compliance. The Specialist also conducts market research to support global expansion and collaborates with cross-functional teams to drive the success of the company's growing Amazon business.

Location : Remote, HQ in Woodland Hills CA

What You'll Be Doing :

Assist the Sr. National Account Manager in the daily operations of pet brands and other brands across Amazon marketplaces with the aim of achieving gross sales targets, new product distribution objectives, and other brand-specific goals.
Conduct in-depth analysis of sales data, promotional activities, and industry trends to provide recommendations to develop comprehensive strategies.
Collaborate with the SNAM to identify opportunities for process enhancements, new initiatives, and overall brand strategy development. Take ownership of the strategy implementation.
Create fact-based, analytical, and persuasive sales presentations that offer ongoing education and insights into category management.
Manage the daily activities of the assigned Amazon business segment. Work closely with the Sr. National Account Manager to formulate annual plans that align with distribution, pricing, promotions, and virtual shelf placement for Amazon.
Develop and execute strategies and tactics at the customer level, ensuring that planned programs are effective, efficient, and deliver the desired return on investment (ROI).
Take charge of the product launch sequence for all Amazon Brands. Collaborate with the Product Development, Design, and Brand Management teams to ensure that all new product launches meet Golden Hippo and Amazon's standards and requirements. This includes creating high-quality product copy, images, brand stories, and A content.
Drive strategies for customer engagement by monitoring reviews, leveraging feedback, and improving listings based on market-specific insights.

Qualifications (Note : We strongly encourage you to apply even if you don't tick ALL of these boxes.) :

Bachelors Degree or equivalent experience required, Bachelor's degree in business, Marketing or related field preferred

Profound expertise in brand and product development on Amazon with a thorough understanding of platform-specific requirements and best practices.

Demonstrated ability to take ownership of tasks from initiation to completion, ensuring execution excellence.

Exceptional aptitude for fostering successful relationships both within and outside the organization, coupled with the capacity to approach challenging conversations with transparency.

Anticipates market trends and business needs, crafting and executing data-driven strategies that drive measurable outcomes.

Exhibits strong critical thinking and analytical abilities to assess opportunities, overcome challenges, and deliver innovative solutions tailored to diverse markets.

Proven track record of consistently achieving sales volume, expenditure, and profitability targets.

3 years in eCommerce with Amazon experience, or similar job function

Golden Perks & Benefits :

Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.

Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.

We match up to 3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career.

6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.

Invest in your future with our Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock. Learn more.

Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.

Tuition reimbursement program , which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.

Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs .

Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs , where your hard work is not only valued but also acknowledged and rewarded.

Reimbursements for a portion of personal cell phone and internet usage for eligible employees.

For those coming into our Woodland Hills, CA office, you'll find a fully stocked kitchen and a free on-site gym .

Virtual and in-person company events , like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here .

The base salary range is $54,600.00-$72,800.00 plus annual & monthly KPI bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

LI-Remote

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies : At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding.

Candidate Safety : The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENHIPPO.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at safety@goldenhippo.com to verify its validity.

Click here to learn more about general internet safety and our hiring practices.

Click here to view our Privacy Notice to Job Applicants.

Salary : $54,600 - $72,800

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