About

Expectations

• Events, pop-ups, and/or hospitality, preferably 1 year of experience.
• Minimum of one year of customer service, retail, or sales experience.
• Handling cash and operating POS systems.
• Working independently and managing time effectively.
• Adapting to various event environments, including outdoor setups.
• Flexibility to adapt to changing schedules and consumer demands.
• Commitment to maintaining high-quality standards in all tasks.
• Positive attitude and strong work ethic.
• Strong communication skills and professionalism.

• Must be available at least 2-5 weekend days per month
• Ability to commit to full event days (typically 7.5-8 hours including setup & teardown, plus travel time)
• Must be flexible with early morning call times and long days on your feet

• Trustworthy & reliable – clean background and excellent work ethic; Must be able to pass a standard background check and provide work references
• Strong communication & customer service skills – able to engage customers and represent our brand authentically
• Highly organized & self-motivated – ability to manage tasks independently
• Positive attitude & adaptability – comfortable working outdoors, rain or shine

Duties & Responsibilities

Event Setup & Teardown [40%]

• Assemble and break down the booth, including tables, displays, signage, and products
• Ensure all setup materials are properly packed and transported to and from events
• Maintain an organized and aesthetically arranged display throughout the event

Sales & Customer Engagement [40%]

• Greet and interact with every customer in a friendly, knowledgeable manner
• Educate shoppers on Golden Hour Designs’ products, including materials and craftsmanship
• Process sales transactions using Shopify POS; handle cash and credit card payments
• Encourage upselling and product bundling to maximize sales
• Restock table inventory as needed during events

Logistics & Product Transport [10%]

• Pick up and drop off event materials, including inventory and display items
• Loading and unloading market setup and equipment into a personal vehicle
• Ensure all event items are accounted for and properly stored post-event
• Communicate with the team regarding event needs and inventory restocking

Communication & Reporting [10%]

• Provide event feedback, including sales performance and customer insights
• Accept Google Calendar invitations to confirm work agreement for scheduled events
• Utilize Slack to stay informed on event logistics and updates
• Notify management of any issues or concerns during events

Requirements

• Must be 21 years old
• High school diploma or equivalent
• Reliable transportation (SUV preferred, but a sedan that fits a 6-ft table is acceptable)
• Ability to lift and carry up to 50 lbs (event setup materials)
• Previous experience in sales, events, or customer service is a plus but not required
• Availability to travel frequently (Events can be local or in the Bay Area, up to 2.5 hours from Sacramento)
• Previous experience with Shopify POS highly preferred
• Previous experience with Slack preferred
• Strong attention to detail and ability to multitask
• Effective communication skills, both verbal and written
• High level of professionalism; able to handle difficult situations (such as change) with diplomacy and tact
• Ability to pass a standard background check

Compensation & Perks

• This position is 1099 contract; Contractors will be onboarded to our payroll platform and are paid via direct deposit on a bi-weekly basis
• $120 per local event, $200 per travel event
• 3% commission on net sales once the daily sales threshold has been reached (increases to 5% after 6 month probationary period)
• Potential to earn $800 in a 2-event weekend!
• 15% employee discount on retail products; 30% employee discount on GHD products
• Great for supplemental income!
• Full training provided

Equal Opportunity Employer