Demo

HR Specialist - Quality Control - PAR

Golden Key Group
Hyattsville, MD Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

HR Specialist - Quality Control - PAR

2024-2928

Category

Human Resources

Type

Full Time

Clearance

Obtain Public Trust

Location

US-MD-Landover

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

The HR Specialist (Quality Control - PAR) applies advanced skills and functional experience in processing a full range of Federal Personnel Actions necessary to appoint, separate, or make other personnel changes.

Responsibilities

Processes personnel actions related to the Federal Employees Lifecycle from appointment to retirement.

  • Demonstrates a high level of knowledge of the personnel data rules and regulations in addition to technology.
  • Reviews and analyzes the processing of a variety of Federal personnel actions to assure accuracy, timeliness, and identify trends focusing on the delivery to achieve the defined Service Level Agreements.
  • Evaluates operations to identify continuous improvement opportunities and communicates these expectations to the PP&B Staff.
  • Other duties as assigned.

Qualifications

  • Public Trust Clearance.
  • Eight (8) years Federal HR Personnel Processing Experience.
  • Three (3) years of operational service center experience.
  • Expert knowledge of Federal HR policies, rules and regulations, including GPPA.
  • Experience processing complex PARs.
  • Experience with Federal HR systems such as HRConnect, NFC, and eOPF.
  • Experience in quality control and process improvement activities.
  • Strong interpersonal skills.
  • Strong written and oral communication skills.
  • Strong mentoring skills.
  • Influential in promoting the customer perspective, and focused on improving the customer experience.
  • Problem solving skills, ability to analyze any service issue and resolve expediently.
  • Self-motivated, self-directed, persistent and detail oriented.
  • Desired Qualifications

  • Bachelors' degree desired.
  • Experience with PeopleSoft HCM.
  • Shared services experience.
  • Certifications

    None Noted

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