What are the responsibilities and job description for the Guest Room Attendant position at Golden Nugget Atlantic City?
Overview
Guest Room Attendant
Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.
Responsibilities
If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at GNACHRInfo@gnacm.com
Guest Room Attendant
Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.
Responsibilities
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Changing bed linens and making beds.
- Cleaning and polishing furniture in hotel rooms.
- Sweeping, mopping and/or vacuuming all floors in hotel rooms.
- Emptying trash containers, ashtrays, etc. in hotel rooms.
- Reporting any repairs or maintenance needed in the guest rooms or on the hotel floors.
- Ensuring assigned rooms are fully stocked with towels and other bathroom amenities.
- Updating status on guest rooms on assignment sheets to floor supervisors, managers and/or front desk staff.
- Restock and return housekeeping carts to respective areas at the end of shifts.
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Performs any other duties as assigned.
- Previous guest service and/or housekeeping experience
- Team Player with a guest first attitude
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at GNACHRInfo@gnacm.com
