Marketing Manager

Overview

This position is responsible for managing and executing all aspects of Casino Marketing Special Events for the property both on and off-site. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Manage staff responsible for event and promotion execution.
• Develop and manage event and promotions calendar and annual plan.
• Manage budget and expenses related to entertainment, special events and promotions.
• Supervise, manage, and schedule all events, such as tournaments, casino promotions, retail events and entertainment.
• Provide financial analysis on all marketing events or promotions.
• Coordinate with Player Development team to support VIP events and promotions.
• Hire, develop, evaluate, coach and counsel Special Events, Entertainment and Promotions support team members, ensuring team members receive training, support and adequate guidance and resources.
• Oversee development and execution of promotions and events including but not limited to building kiosk promotions, drafting rules, ordering supplies, and other activities necessary to execute activations.
• Work with database manager and brand marketing team to ensure all communication pieces are effectively created and executed.
• Hire promotional staff as needed and approved for special events.
• Plan events from start to finish according to requirements, target audience, and objectives.
• Maintain communication with vendors to ensure that signed contracts, payments, timelines, and any other pertinent information is received and handled in a timely manner.
• Monitor performance and ticketing process to assure compliance with OSHA, Gaming Control Board, and other auditors.
• Support marketing and property executive leadership.
• Work with internal departments to fulfill their special entertainment needs.
• Communicate marketing and property leadership objectives and updates to team members.
• Represent the marketing department in a positive manner to any outside individuals.
• Ensure internal departmental event procedures/responsibilities are communicated thoroughly and understood.
• Perform and/or learn all aspects of Casino Marketing that may or may not be included in this job description.
• Other duties and responsibilities as needed.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Requires full knowledge of all areas of casino operations, casino marketing, and hospitality in a resort setting.
• Ability to prioritize and work on several projects simultaneously.
• Command of various software programs - including Microsoft Office (Word, Excel, PowerPoint).
• Understanding and ability to troubleshoot customer and team member disputes as they relate to this role.
• Must possess strong communication and listening skills including excellent speaking, reading and writing.
• Ability to communicate with and understand technical terminology used in casino and resort environment.
• Ability to review and comprehend all necessary documentation, contracts, financials, and reporting.
• Must be well organized and detail oriented and be able to perform many tasks at one time.
• Available to work in a 24-hour, 7 day a week environment.
• Minimum age requirement is 21.
  
  

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
  
  

Pay Range

USD $60,000.00 - USD $65,000.00 /Hr.