What are the responsibilities and job description for the Supervisor position at Golden Nugget Las Vegas?
Overview
It is the responsibility of the Food and Beverage Supervisor to monitor the departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help the department operations proceed smoothly.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
It is the responsibility of the Food and Beverage Supervisor to monitor the departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help the department operations proceed smoothly.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Continually monitor all daily sales, ordering/par levels. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve department operations by focusing on the following areas:
- Maximizing revenue
- Creating, implementing and modifying marketing plan(s) for outlet, with approval of Food and Beverage management
- Reducing labor expense(s) based on business levels
- Reducing all other expenses, including maintenance on equipment
- Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
- Responsible for counseling and disciplining all employees. Enforce departmental rules. Make sure consistency of rule enforcement is maintained.
- Responsible for accurate scheduling of all positions/all shifts.
- Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
- Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
- Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
- Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
- Ability to work efficiently, independently and cohesively, consistently producing quality results
- Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.
- Minimum three (3) years management experience in high volume hotel beverage department.
- One year prior inventory/cost control experience.
- Knowledge of all beverage equipment.
- Computer skills helpful.
- Good people skills.
- Must speak, read, write and understand English.
- Must be able to perform basic math (addition, subtraction division, multiplication).
- Minimum age requirement is 21
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities