What are the responsibilities and job description for the Customer Service Representative position at Golden Nugget?
We are Golden Nugget, a leading hospitality provider seeking a talented Customer Service Representative to join our team. As a Reservation Agent, you will be responsible for coordinating all reservations activity on the property.
Key Responsibilities:
- Contact and assist guests with inquiries and requests in a prompt, courteous, and efficient manner
- Maintain accurate records of corporate, special rates, and preferred company rates
- Routinely go above and beyond in delivering exceptional service to create an atmosphere that makes guests want to return
- Demonstrate strong work ethic, teamwork, and excellent interpersonal skills
Requirements:
- Ability to work flexible schedules, including nights, weekends, and holidays
- High school diploma or equivalent
- One year of experience in a high-volume hotel as a desk clerk or reservationist
Why Choose Us:
We offer competitive hourly rate of $13.00 per hour and a positive work environment that promotes growth and development.
Salary : $13
