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Customer Service Representative

Golden Nugget
Biloxi, MS Full Time
POSTED ON 2/4/2025 CLOSED ON 3/3/2025

What are the responsibilities and job description for the Customer Service Representative position at Golden Nugget?

We are Golden Nugget, a leading hospitality provider seeking a talented Customer Service Representative to join our team. As a Reservation Agent, you will be responsible for coordinating all reservations activity on the property.

Key Responsibilities:

  • Contact and assist guests with inquiries and requests in a prompt, courteous, and efficient manner
  • Maintain accurate records of corporate, special rates, and preferred company rates
  • Routinely go above and beyond in delivering exceptional service to create an atmosphere that makes guests want to return
  • Demonstrate strong work ethic, teamwork, and excellent interpersonal skills

Requirements:

  • Ability to work flexible schedules, including nights, weekends, and holidays
  • High school diploma or equivalent
  • One year of experience in a high-volume hotel as a desk clerk or reservationist

Why Choose Us:

We offer competitive hourly rate of $13.00 per hour and a positive work environment that promotes growth and development.

Salary : $13

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