What are the responsibilities and job description for the Poker Tournament Manager - Temporary position at Golden Nugget?
Overview:
Manage the operations of the GPS Poker Tournament under direct supervision of the Poker Room Director. Ensures department activities reflect the properties policies and procedures and are in compliance with the Gaming Commission and Federal regulatory requirements. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Responsibilities:
- Acknowledges, greets and acts as the Tournament Poker Host with customers who are waiting to be seated at an active Poker game and responsible for seating players and alternates to begin tournament.
- Directs and runs the poker tournament dealer rotations systems.
- Responsible for setting up and distributing tournament chips and supplies to dealers, moving players to keep tables balanced, combining tables as players are eliminated, and returning chips and supplies to storage after each event.
- Makes rules decisions pertaining to games in progress.
- May be asked to announce final tables as well as act as Assistant Tournament Director when needed.
- Oversees the revenue procedures for the shift.
- Delegates’ responsibilities to the poker dealing staff.
- Oversees the over-all cleanliness of the poker area.
- Monitors the cocktail service.
- Handles any customer concerns when necessary.
- Fills out appropriate paperwork.
- Performs all other related and compatible duties as assigned.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams.
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
- Excellent interpersonal and communication skills.
- Ability to work efficiently, independently and cohesively, consistently producing quality results.
- Must be able to work a variety of schedules, long hours, evenings, weekends and holidays.
- Displays leadership qualities and the ability to serve both internal and external customers.
- Ability to maintain high confidentiality.
- Ability to analyze numbers and create comprehensive reports.
- Computer literate in Microsoft Windows applications required.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Must present a well-groomed appearance.
- Bachelor’s or related degree preferred.
- 10 years casino experience; Poker Room experience preferred.
- Minimum age requirement is 21.