What are the responsibilities and job description for the Data Entry/Front Desk position at Golden rose gourmet?
Job Summary
The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service and administrative support. This role is essential in ensuring a welcoming atmosphere while efficiently managing front desk operations. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet guests warmly and assist with check-in and check-out processes.
- Manage reservations and maintain accurate records in databases.
- Handle guest inquiries, providing information about services, amenities, and local attractions.
- Perform data entry tasks, ensuring all guest information is accurately recorded.
- Transcribe messages and maintain organized files for easy access.
- Process payments and manage billing inquiries with basic math skills.
- Assist with administrative tasks as needed to support overall operations.
- Ensure the front desk area is clean, organized, and welcoming at all times.
Skills
- Proficient in data entry with a high level of accuracy.
- Strong organizational skills to manage multiple tasks efficiently.
- Basic math skills for handling transactions and billing inquiries.
- Ability to type quickly and accurately for effective communication.
- Familiarity with office procedures and administrative tasks.
- Experience with databases for managing guest information effectively.
- Excellent communication skills to interact positively with guests and team members.
- Capability to transcribe messages clearly and maintain organized files.
This position requires a proactive individual who thrives in a dynamic environment while maintaining professionalism at all times. If you are passionate about providing excellent customer service and have the necessary skills, we encourage you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: $18.75 - $19.44 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Morning shift
Work Location: In person
Salary : $19 - $19
