What are the responsibilities and job description for the Security Site Supervisor position at Golden Seal Enterprises?
Summary/Objective
The Site Supervisor is responsible for performing regular security officer duties to the highest standard in conjunction with supervising a team of security officers under the direction of GSE Operations Management. This position carries out responsibilities in the following functional areas: deter, observe, report, document, lead, train, manage a team of security officers and communicate with corporate management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies, procedures, rules, and regulations related to job safety. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
This position entails responsibility and accountability for the positive performance of a team of security officers while on duty at an assigned client site.
Work Environment
This job operates in a professional environment that has potential to be moderately-paced and may require temporary exposure to outdoor conditions as needed. This role routinely uses standard office equipment such as computers, phones, and printing machines and standard duty equipment such as flashlights, medical supplies, hand-held radios, and cameras.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to patrol by foot, walk, observe, talk, type and write reports, hear and respond to emergencies. This is largely a physically active role; however, some sedentary work is expected.
Position Type/Expected Hours of Work
This is a full-time, salary paid position. Days and hours of work are typically Monday through Friday, first shift. Occasional evening and weekend work may be required as job duties demand.
Travel
Very little, if any, travel is expected for this position.
Required Education And Experience
GSE does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by law.
GSE will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, promotion, compensation, discipline, termination, and access to benefits and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
DCJS #11-5343
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The Site Supervisor is responsible for performing regular security officer duties to the highest standard in conjunction with supervising a team of security officers under the direction of GSE Operations Management. This position carries out responsibilities in the following functional areas: deter, observe, report, document, lead, train, manage a team of security officers and communicate with corporate management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies, procedures, rules, and regulations related to job safety. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
- Act as 1st in charge as the on-site GSE representative for all security and safety issues
- Serves as the primary liaison between GSE and the security site; communicates any notable interactions, special requests, concerns, and/or messages from the client to GSE
- Establish positive and consistent communications and maintain a professional rapport with the Company’s Clients.
- Executes duties and responsibilities with the highest quality and precision according to Standard Operating Guidelines, the GSE Officer Standards of Conduct, and the DCJS Code of Ethics; leads by example
- Creates and maintains the site duty schedule; ensures overtime is kept to a minimum for all officers
- Submits payroll to GSE management every two weeks for processing
- Provides site-specific training to new Security Officers; leads and develops existing Security Officers
- Delegates responsibilities to other officers, as appropriate, especially during any leave of absence
- Conducts verbal and written counseling to officers under the guidance of GSE management; holds officers accountable to the GSE Officer Standards of Conduct by reporting performance issues to GSE management
- Provides real-time updates to GSE management concerning matters of importance or urgency, such as incidents, emergencies, or procedural changes that occur on site
- Recommends officers for awards
- Updates post orders and assists in maintaining the Standard Operating Guidelines (SOG) under the direction of GSE management
- Notifies management of any site-specific needs, such as supplies, officer uniforms, and/or duty equipment
- Reports any discrepancies, issues, concerns, or areas in need of attention regarding security operations or personnel to GSE management
- Ensures log books are properly maintained
- Ensures the Lost and Found is properly maintained and accounted for
- Available to temporarily work irregular and/or long shifts with minimal notice as needed
- Available by phone/email at all times while on duty. While off duty, be responsive to the corporate office
- Leadership and Supervisory Ability
- Communication Proficiency
- Ethical and Legal Conduct
- Time Management
- Administrative Skills
- Sound Judgment and Decision Making
- Teamwork
This position entails responsibility and accountability for the positive performance of a team of security officers while on duty at an assigned client site.
Work Environment
This job operates in a professional environment that has potential to be moderately-paced and may require temporary exposure to outdoor conditions as needed. This role routinely uses standard office equipment such as computers, phones, and printing machines and standard duty equipment such as flashlights, medical supplies, hand-held radios, and cameras.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to patrol by foot, walk, observe, talk, type and write reports, hear and respond to emergencies. This is largely a physically active role; however, some sedentary work is expected.
Position Type/Expected Hours of Work
This is a full-time, salary paid position. Days and hours of work are typically Monday through Friday, first shift. Occasional evening and weekend work may be required as job duties demand.
Travel
Very little, if any, travel is expected for this position.
Required Education And Experience
- High School Diploma or G.E.D. and prior experience as a Security Officer or police officer
- Pursuit of a college education, such as an Associate’s or Bachelor’s Degree
- At least one years’ experience in private security, military, or law enforcement
- Prefer experience in a lead, supervisor, or management role
- Able to obtain and keep an active Virginia Department of Criminal Justice Services registration in applicable categories, to include passing a background check
- Able to pass a drug test
- Must be a U.S. Citizen or legally authorized to work in the United States
GSE does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by law.
GSE will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, promotion, compensation, discipline, termination, and access to benefits and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
DCJS #11-5343
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