What are the responsibilities and job description for the Operations Clerk position at Golden State Foods?
Overview
JOB SUMMARY: Performs a variety of administrative and clerical tasks to support Operations activities.
Responsibilities
ESSENTIAL FUNCTIONS:
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Not applicable.
PERFORMANCE CATEGORIES
- Productivity/quality standards: accuracy, timeliness, thoroughness
- Customer and vendor relations
- Customer satisfaction
- Communication
- Professional attitude and demeanor
- Organization and attention to detail
- Teamwork within the department and across departments
- Project/assignment standards
Qualifications
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
High school diploma or equivalent
Experience:
2 years of relevant work experience in a warehouse/transportation environment
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Relevant department concepts, procedures, and regulations (B)
- Customer service concepts and techniques (B)
- Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)
- Filing and record-keeping procedures and systems (B)
- General warehouse/transportation operations (B)
- DOT regulations, policies, and procedures (B)
- XATA computer system (B)
- PC word processing/spreadsheet software (B)
Skill and ability to:
- Identify problems or irregularities for early resolution
- Communicate and coordinate effectively with internal and external customers verbally and in writing
- Read and process written information with a high degree of accuracy
- Prepare a variety of administrative documents and reports
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed
