Quality Systems Mgr Assistant

Overview

JOB SUMMARY:  Manages and coordinates Quality Assurance activities to ensure smooth QA operations and compliance with GSF, customer, and regulatory agency standards for food and packaging quality and safety.

Responsibilities

ESSENTIAL FUNCTIONS:

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Manages up to 20 QA staff.  Decisions have a significant financial and customer service impact.

PERFORMANCE CATEGORIES

• Productivity/quality standards:  QA processes and procedures
• Productivity/quality standards:  accuracy, timeliness, thoroughness
• Domestic regulatory compliance
• Budget
• Cost containment
• Employee development and training
• Teamwork within the department and across departments
• Customer satisfaction
• Vendor relations
• Safety standards and procedures:  food
• Safety standards and procedures:  laboratory equipment and procedures

Qualifications

MINIMUM QUALIFICATIONS:  Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in food science, chemistry, microbiology, or related field of science from an accredited college or university

Experience:

7 to 10 years of relevant work experience, with an understanding of food safety and regulations and management experience

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Food safety concepts and techniques (E)
• Quality assurance concepts and techniques (E)
• Management concepts and techniques (E)
• HACCP programs and related food safety regulations and processes (E)
• Employee relations concepts and generally accepted practices (E)
• Statistical process concepts and techniques (J)
• Food chemistry (J)
• Food microbiology (J)
• Food processing equipment (J)
• PC word processing/spreadsheet software (J)

Skill and ability to:

• Supervise and motivate up to 20 employees in a team-based environment
• Interpret QA anomalies and irregularities and identify appropriate solutions
• Interact effectively with employees at all organizational levels
• Conduct performance evaluation of direct reports
• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Read and process written information with a high degree of accuracy
• Perform a variety of food safety tests
• Work in a laboratory environment
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed