What are the responsibilities and job description for the Senior Product Designer position at Golden Technology?
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We seek an Senior Product Designer for a contract to hire job opportunity with one of our top-tier clients. This is a hybrid role. To be successful in this role, you should have experience with strong data visualization skills and a deep understanding of in-store checkout experiences. This role requires a mix of research, design, facilitation, and collaboration with various stakeholders, including product managers, engineers, and business partners in retail operations.
Job Description
This role will work closely with product managers, engineering counterparts, and other designers In the space. They’ll also collaborate with business partners in retail operations to learn more about the inner workings of our stores.
An ideal candidate should:
- Have a bias for action, feeling empowered to trust instincts and to make decisions that are grounded in data – both qualitative and quantitative
- Have a passion for process design
- Quickly understand the unique challenges our associates and customers face with in-store checkout and document findings for visibility
- Posses the ability to confidently facilitate workshops and collaborative sessions
- Build relationships across client, acting as a catalyst for collaboration
Nice to haves
- Experience or familiarity working with payment systems
- Technical knowledge
- Experience with analytics and UX success metrics
- In proximity to a store or one of its banners, to get firsthand experience in the field
Key Responsibilities
- Develop user journey maps, service blueprints, and other visualizations to document the current state and future vision for our point of sale ecosystem
- Identify user needs and pain points and work with stakeholders to prioritize and address them
- Plan and conduct user research, involving team members and stakeholders in the process, to better understand our end-users and their problems. Visiting client stores to interact with users face-to-face is a significant benefit.
- Lead collaborative efforts and facilitate sessions (using different workshopping frameworks) with stakeholders to align on a shared vision
About Golden Technology:
Welcome to Golden Technology, an IT staffing company based in Cincinnati, OH. We are a faith-based organization dedicated to developing people and driving innovation. At Golden Technology, we believe in the power of community, the importance of integrity, and the potential within each individual. Our mission is to connect top talent with exciting opportunities, fostering growth and success for both our clients and candidates. Join us and be part of a team that values excellence, supports personal development, and is committed to making a positive impact in the world of technology.
