What are the responsibilities and job description for the Manager for Boarding/Daycare Facility position at Golden Wood, Tract Rd?
Job Summary:
We are seeking a dedicated and passionate individual to lead our team at our Daycare and Boarding facility. You will be responsible for overseeing the staff and operations at this location. Providing exceptional leadership skills leading and inspiring the team. We aim to set a culture where everyone desires to work at Golden Wood and are looking for a leader to carry on that legacy.
Duties
- Working in the kennel assisting the kennel techs were needed.
- Participating/oversight of playgroups.
- Oversight of the location holding all staff accountable to:
- Pet care
- Cleanliness of the facility
- Following through with the Golden Wood systems
- Exceptional customer service in person, via email, and over the phone
- Understanding our software, Gingr, for the kennel, daycare, and with the clientele.
- Train all new kennel techs, daycare techs, and office staff.
- Have annual reviews with the staff.
Experience
- Previous management experience.
- Previous customer service experience.
- Ability to understand the different temperaments of dog breeds and how they respond in playgroups.
- Basic dog grooming - baths, nail trims, ear cleaning.
- Any previous experience in the veterinary field is a PLUS!
- Any previous experience in managing a kennel or doggie daycare is a PLUS!
Expectations
- Lead a team well; your team desires for you to lead them.
- Inspire your team - help them grow in the company and personally.
- Communicate well to the owner of Golden Wood with all problems, concerns, issues, and praises.
- Understand dog health and concerns; take appropriate actions when needed.
- Follow all Golden Wood systems and hold your team accountable.
Pay/Tips
- Once you’ve completed the Kennel Tech & Office training program (which typically takes 3-5 weeks), you will be a part of the tip pool. Tips on a weekly basis average an extra $3-$5/hr for every employee. Taking your pay to $21-$26/hr. (Start pay depends on previous experience.)
If you have a love for animals and have a desire to lead a team well, we invite you to apply for the Manager position here at Golden Wood, Tract Rd!
*We are in the process of building a brand new facility onsite that will hold 60 dog runs for boarding and have the ability to maximize in doggie daycare. We are excited for the growth that is coming with this location!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
- Tips
Work Days:
- Every weekend
- Holidays
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $3 - $5