Demo

PBX Operator

Goldener Hirsch
Park, UT Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/23/2025

Job Description

As a PBX Operator at Goldener Hirsch, you will be the primary liaison for all internal and external communications within the hotel. Your role is crucial in ensuring that all calls are handled promptly, courteously, and directed to the appropriate departments or individuals, thereby maintaining seamless communication throughout the property.

Qualifications

Key Responsibilities :

Answer and Direct Calls :  Respond to all incoming calls efficiently and courteously, directing them to the correct department or individual.

Message Handling :  Accurately record and relay messages to guests and staff, ensuring timely delivery and follow-up.

Wake-Up Calls :  Schedule and execute wake-up calls as requested by guests, ensuring reliability and punctuality.

Emergency Procedures :  Be well-versed in hotel emergency procedures, acting as a central communication point during emergencies and providing clear instructions to guests and staff

  • Guest Services :  Assist guests with inquiries, providing information about hotel services, facilities, and local attractions
  • Administrative Support :  Perform administrative duties such as maintaining call logs, updating directories, and supporting other departments as needed

Qualifications :

Education :  High school diploma or equivalent; additional education in hospitality or communications is a plus.

Experience :  Previous experience as a PBX Operator or in a customer service role within a luxury hotel setting is preferred.

Communication Skills :  Exceptional verbal communication skills with a clear, pleasant speaking voice and professional telephone etiquette.

Technical Proficiency :  Familiarity with PBX systems and basic computer applications.

Customer Service :  Strong commitment to providing outstanding service, with the ability to remain composed and efficient under pressure

Problem-Solving :  Ability to handle guest concerns and emergencies with tact and efficiency.

  • Flexibility :  Willingness to work various shifts, including nights, weekends, and holidays, as required in a 24 / 7 operation.
  • Additional Information

    Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest : @AubergeResorts and #AlwaysAuberge.

    GHI Operating Company LLC is an Equal Opportunity Employer, M / F / D / V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a PBX Operator?

    Sign up to receive alerts about other jobs on the PBX Operator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $36,348 - $43,798
    Income Estimation: 
    $41,386 - $50,832
    Income Estimation: 
    $33,380 - $42,539
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $50,653 - $75,276

    Sign up to receive alerts about other jobs with skills like those required for the PBX Operator.

    Click the checkbox next to the jobs that you are interested in.

    • Calibration Skill

      • Income Estimation: $41,592 - $69,410
      • Income Estimation: $48,232 - $59,817
    • Corrective Maintenance Skill

      • Income Estimation: $41,592 - $69,410
      • Income Estimation: $54,361 - $72,537
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Goldener Hirsch

    Goldener Hirsch
    Hired Organization Address Park, UT Full Time
    Job Description Job Description Company Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountai...
    Goldener Hirsch
    Hired Organization Address Park, UT Full Time
    Job Description Job Description Company Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountai...
    Goldener Hirsch
    Hired Organization Address Park, UT Full Time
    Job Description Job Description Company Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountai...
    Goldener Hirsch
    Hired Organization Address Park, UT Full Time
    Job Description Job Description Company Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountai...

    Not the job you're looking for? Here are some other PBX Operator jobs in the Park, UT area that may be a better fit.

    PBX Operator

    CommonSpirit Health Mountain Region, Salt Lake, UT

    PBX Operator

    CommonSpirit Health, Salt Lake, UT

    AI Assistant is available now!

    Feel free to start your new journey!