What are the responsibilities and job description for the General Manager (Bilingual in Mandarin) position at GoldenHome International Inc.?
Job Overview
We are seeking an experienced and dynamic General Manager to lead our restaurant team. The ideal candidate will possess a strong background in restaurant management and a passion for delivering exceptional dining experiences. As the General Manager, you will oversee daily operations, ensure high standards of food production and service, and foster a positive work environment for staff. Your leadership will be crucial in maintaining our reputation for quality in both casual and fine dining settings.
Responsibilities
- Leadership and Management :
Oversee day-to-day operations of the manufacturing / wholesaling facility and the sales team, ensuring seamless coordination across all departments.
Provide strong leadership to supervisors, team leads, and employees, fostering a culture of collaboration and accountability.
Strategic Planning and Execution :
Develop and implement strategies to achieve business goals, including production efficiency, cost control, and customer satisfaction.
Monitor key performance indicators (KPIs) and adjust strategies to meet or exceed targets.
Financial Oversight :
Manage the facility’s budget, ensuring cost-effective operations and profitability.
Monitor financial / sales performance, analyze variances, and implement corrective actions when necessary.
Production and Quality Management :
Ensure production schedules are met while maintaining high-quality standards for all products.
Collaborate with delivery teams to identify process improvements and implement lean manufacturing practices.
Employee Development and Engagement :
Recruit, train, and develop staff to build a skilled and motivated workforce.
Conduct regular performance evaluations and provide constructive feedback to enhance employee growth and productivity.
Customer Relations :
Build and maintain strong relationships with key customers, ensuring their needs are met and expectations are exceeded.
Address customer inquiries and concerns promptly and professionally. Helping and managing the sales team for customer development.
Health, Safety, and Compliance :
Enforce adherence to safety protocols and regulatory requirements across the facility.
Conduct regular safety audits and address any issues to maintain a safe working environment.
Qualifications :
Education : Bachelor’s degree in Business Administration, Industrial Management, or a related field (preferred).
Experience :
Minimum of 5 years in a leadership role within a warehousing / wholesaling environment, preferably in cabinetry or related furniture industries.
Proven track record of managing budgets, teams, and operational processes effectively.
Skills :
Strong leadership and team management abilities.
Excellent problem-solving and decision-making skills.
Proficiency in ERP systems and production management software.
Exceptional communication, organizational, and interpersonal skills.
Compensation and Benefits :
Base Salary : $90,000 per year
Bonus : 20% annual performance-based bonus
Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.
Job Type : Full-time
Pay : $85,000.00 - $90,000.00 per year
Benefits :Language :
License / Certification :
Ability to Relocate :
Work Location : In person
Salary : $85,000 - $90,000
