What are the responsibilities and job description for the Guest Service Representative (PT Overnight Weekdays) Home2 Suites Plymouth position at Golder Hospitality Properties?
Job Description
Job Description
Description :
Home2 Suites Plymouth is seeking friendly, organized, and customer-focused Front Desk Representatives to join our hotel team. The ideal candidate will be responsible for providing exceptional customer service to our guests, managing reservations, and ensuring a pleasant and memorable stay for all guests.
Hours : Monday, Tuesday, and Wednesday overnight 11pm-7am.
Front Desk / Guest Service Representative
As a Front Desk Associate, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience.
Must be available evenings, weekends and holidays.
What is in it for YOU?
- Competitive wages
- Flexible scheduling
- Personal Days Off - start earning on day 1
- Bonus Plan
- Holiday Pay
- Referral program
- Travel discounts at Hilton Hotels.
The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure.
The essential functions of a Guest Service Representative position include :
Requirements :
Candidates must possess the following knowledge, skills, and abilities :
Education / Experience
Note : Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
