What are the responsibilities and job description for the Manager position at Goldfish Swim School - Chapel Hill?

Job Description

Benefits :

Bonus based on performance
Competitive salary
Health insurance
Paid time off
Opportunity for advancement

Job Title : Manager

Reports to : General Manager

FLSA Status : Non-Exempt

Make waves and pave the way for your career!

At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime.

Summary : Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Candidate profile : Willing and able to be hands-on, must be a "doer". Detail-oriented and organized. Flexible and able to adapt to company growth and evolving responsibilities. Ability to remain calm and direct staff under a fast-paced environment. Excellent interpersonal communication skills. Proficiency in Microsoft Office and general cloud-based software knowledge.

Requirements :

Ability and skills to work with children

Must be willing to work in the water for 3-4 hours on some shifts

Must be able to work weeknights and weekends

Ability to pass a background check

Certificates and licenses : Lifeguard, CPR / AED and First Aid certification required - can be obtained or renewed through our facility.

Work environment : While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Busiest hours are weeknights and weekends.

Education / Experience : High school diploma or GED is required. Bachelors degree or higher preferred. Experience as a certified lifeguard, youth sports instructor / coach, camp counselor and / or childcare provider required. Two or more years management experience preferred. Two or more years swimming or aquatics experience preferred.

Duties and Responsibilities :

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

Assists General Manager and department managers with fulfillment the daily tasks.

Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

Provides sales and marketing training to all qualified sales staff.

Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction.

Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.

Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Fulfills other duties and responsibilities as assigned by the Employer

About Goldfish Swim School :

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

If you, or someone you know, desires to work for a place where you can make a difference, apply and join us.

Goldfish Swim School Chapel Hill is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http : / / www.goldfishswimschool.com.

NOTE : The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Chapel Hill is an Equal Opportunity Employer.

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