What are the responsibilities and job description for the Front Desk Team Member position at Goldfish Swim School - Waugh Chapel?
Job Description
We are seeking a highly motivated and customer-focused individual to join our front desk team as a sales associate. In this role, you will be responsible for managing front desk tasks, speaking to children and families, and maintaining a school set up for success at every lesson. Your skills, knowledge, and personality are essential to making a positive impact on our community and the families we serve.
You will use phone, email, text, salesforce, and in-person communication to introduce families to our program and guide new families through their first days at Goldfish. You will also be responsible for reviewing schedule openings and scheduling members into classes, walking new families through the first-day process, and using your expertise to address parent concerns.
