Demo

Customer Service/Front Desk

Goldfish Swim School
Goldfish Swim School Salary
Middletown, NJ Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Requirements :

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)

Duties and Responsibilities :

  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Processes student registrations using effective sales / customer service techniques.
  • Schedules and manages birthday / pool parties. Supervises private party staff.
  • Resolves customer concerns / complaints using a professional approach.
  • Assists members with purchases of merchandise and vending.
  • Greets parents and students as they report to the front desk.
  • Checks in students on the attendance tracking system.
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  • Monitors Snack Shack area and provides guidance to Snack Shack staff.
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Updates informational displays with accurate and timely promotions and literature.
  • Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
  • Makes collection calls to resolve open account problems.
  • Prepares twice daily student lesson schedules for use by instructors and management staff.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  • Fulfills other duties and responsibilities as assigned by the Employer.
  • If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us.

    Goldfish Swim School - Middletown is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see

    NOTE : The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Middletown is an Equal Opportunity Employer.

    Compensation : $16.00 per hour

    Tropical Vibes & Impacting Lives!

    You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion Not just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

    When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

    Making Waves with Passion, Purpose & Core Values!

    At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

    We go above and beyond with every detail to create a GOLDEN Experience!

    We believe in nurturing a culture that provides WOW! Customer Service

    We do the right things, make the right decisions and treat people with Integrity

  • Compassion
  • Trust
  • We meet and exceed expectations so you see Extraordinary Results

    We make a big deal about life's accomplishments by remembering to Celebrate!

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

    Salary : $16

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