What are the responsibilities and job description for the Swim School Operations Director position at Goldfish Swim School?
Job Description
">This is an exciting opportunity to join our dynamic team as an Assistant General Manager at Goldfish Swim School. As a key member of our leadership team, you will play a critical role in driving the success of our swim school by overseeing daily operations, managing staff, and ensuring exceptional customer service.
Responsibilities
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- Leadership: Provide direction and guidance to the aquatic staff, ensuring they meet the highest standards of quality and customer satisfaction.
- Employee Engagement: Foster a positive work environment, promote employee engagement, and maintain high levels of employee satisfaction.
- Training and Development: Develop and implement training programs to enhance the skills and knowledge of aquatic staff.
- Safety and Risk Management: Develop and maintain a comprehensive safety plan, ensuring the well-being of staff, customers, and guests.
Requirements
">To succeed in this role, you must have:
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- A bachelor's degree in a relevant field or equivalent experience.
- Proven experience in leadership, staff management, and customer service.
- Certifications in pool operation, lifeguarding, and first aid.
About Our Organization
">Goldfish Swim School is a community-focused organization committed to providing a safe and engaging environment for children to learn and grow. Our mission is to make a splash in the lives of our members and their families by delivering exceptional service and promoting a culture of excellence.
