What are the responsibilities and job description for the Remote Customer Service Representative position at GoldLeaf Homehealth?
GoldLeaf Homehealth -
GoldLeaf Homehealth is seeking a dedicated and customer-oriented Remote or Office Customer Service Representative to join our team. As a leader in the home health industry, we take pride in providing high-quality care to our patients and their families. We are looking for someone who is passionate about making a positive impact in people's lives and is ready to join a dynamic and growing organization.
Key Responsibilities :
- Provide exceptional customer service to all clients, patients, and their families through various communication channels including phone, email, and online chat
- Handle incoming inquiries or concerns from clients and promptly resolve any issues to ensure their satisfaction
- Schedule and confirm appointments and assist with follow-ups as needed
- Maintain accurate and up-to-date records of all client information and interactions
- Collaborate with other team members to provide a seamless and efficient service experience for our clients
- Act as a liaison between patients, families, and medical staff to ensure effective communication and timely delivery of services
Requirements :
If you are an enthusiastic and dedicated individual who is passionate about providing exceptional customer service and making a positive impact in people's lives, then we want you to be a part of our team at GoldLeaf Homehealth. We offer competitive salary, comprehensive benefits, and opportunities for growth and advancement within the organization. Apply now to join our team and help us provide top-notch care to our patients and their families.
