What are the responsibilities and job description for the Service Writer position at Golf Rider?
Benefits:
- Family culture of excellence and fun
- Paid time off
- Group health coverage
- Retirement plan
- Ongoing professional & personal growth training
- Birthday recognition
Responsibilities:
- Greeting customers and asking questions to determine service needs
- Creation of service ticket, building out jobs with parts for technicians
- Consulting with service and parts about needed repairs and alternatives that can be offered in place of expensive repairs
- Answering customer questions about service outcomes and consulting with service and parts when necessary
- Informing customers about potential cost savings and warranty protections
- Assisting customer with deciding to repair through the dealership's shop or exploring options for a new purchase and then directing to sales
- Informing customers of changes in service or when their vehicle is ready to be picked up
- Performs other duties as required
Requirements:
- Must be a team player with a positive attitude and initiative
- Customer service skills to include succinct communication in the light of a repair situation. Must be friendly, calm and solutions-minded.
- Accuracy and attention to detail
- Ability to juggle many orders
- Must be able to type 40 wpm
- Must be able to lift 50 lbs
- Be able to follow verbal and written directions with accuracy and urgency
- Must be available 8:30-5 Mon-Sat
- Must be energetic with a quick pace
- Drug Free Workplace
- Background Check
*The Company provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. The Company takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15