What are the responsibilities and job description for the Guest Services (Host/Hostess) position at GolfSuites?
WANTED: Amazing humans who can Deliver FUN with PASSION! We're looking for those with a passion to serve to also want to have fun while they work.
GolfSuites® is a year-round golf entertainment venue. We pride ourselves on Delivering FUN with PASSION by building relationships and creating unforgettable experiences, for each and every guest. We are also committed to creating a welcoming, positive and engaging atmosphere for all Team Partners (which is what we call our employees).
Key Responsibilities
- Greet guests warmly as they arrive at our venue
- Answer phones and answer guest questions
- Give guests accurate wait time estimates
- Guide guests to tables/bays
- Explain game functionality
- Manage suite/bay assignment systems
- Optimize seating to ensure even workload for servers
- Bus and clean tables as needed
- Manage game system, including setting time, adding time, monitoring table turn, etc.
- Display energy and enthusiasm
- Demonstrate excellent communication, time management, and organization skills
- Ability to work in a fast-paced environment
- Ability to work on and as a team
- Ability to work in varying weather conditions for extended periods
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for extended periods including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
- Ability to lift items weighing up to 50 lb.
- Ability to stoop and bend
GolfSuites® is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment.
Benefits will be discussed during the interview process
